Welcome Holiday Home Owners
MyStays - NZ Holiday Home Management Company
Your Property, Taken Care Of
If you're the owner of a short-stay holiday home, it's vital that every aspect of your property receives the attention it deserves. From optimising occupancy rates to ensuring professional cleanliness and effectively managing your guests, you have a lot to manage. That's where MyStays comes in. Our primary offering is a comprehensive property management service throughout the North Island, allowing you to hand over the keys and let us handle the rest. If overseeing your short-stay accommodation feels more like work than a pleasure, partnering with MyStays can take the hassle out of your holiday home ownership.
Your Property + Our Successful Short-Stay Model
For many years, we've successfully managed properties and developed a model that guarantees the return on investment you rightfully deserve. When you choose to partner with us, you can expect a commitment to high standards of cleanliness, convenience, and comfort. To us, both our property owners and guests are more than just statistics. We take immense pride in ensuring that you, as well as those staying in your property, have an exceptional experience. We achieve this by offering a service that we know is second-to-none.
In short, our standards are exceptionally high, and we don't compromise when it comes to delivering the right service to you, our property owners, and to the guests who choose your holiday home.
Home Owner Services
Trust Accounting
Trust accounting ensures timely payments and secures your income to the highest audit standards.
Maximise Revenue
Your revenue is maximised with our 24/7 automated revenue management system, ensuring the best nightly rates.
Photography
Elevate your property's appeal with professional photography and presentation to stand out in a competitive market.
Security
Enhance property security with our recommendations, ensuring seamless entry, minimal key issues, and post-stay protection.
Cleaning and Linen
Experience top-tier cleaning and hotel-quality linen; beds are triple-sheeted for ultimate hygiene.
Listing Management
We list your property on 6 booking sites, optimising your presence and marketing across the right channels.
Guest Management
With guest screening, personalised communication, and 24/7 support, your guests and property are in safe hands.
Maintenance
We handle routine upkeep and urgent repairs through accredited providers, ensuring your property's longevity.
New Zealand Owned and Operated
MyStays is a nationwide company, headquartered in Taupo. We are a dedicated local team, committed to supporting and understanding the unique goals of our property owners. When you partner with us, you'll not only benefit from our expertise but also get to know us personally, as you'll have regular interactions with the same team members.
We recognize that every property owner has distinct expectations for their property. It's our responsibility to grasp these expectations and work closely with you to help you achieve your goals.
Your Income - Taken Care Of
We take all financial matters seriously, including a comprehensive Owner Agreement Structure, commissions, listing fees, monthly management fees, linen, and cleaning. Additionally, we use a trust accounting system that ensures on-time monthly payments, providing protection for your income and adhering to auditable standards. Your statement will display a detailed breakdown of income and expenses, and if you ever have questions, don't hesitate to pick up the phone and call us.
Through our owner's portal, you can log in, access future reservations, review their values, and view all statements at any time. We also provide annual statements that you can conveniently share with your accountant, saving you both time and money. Additionally, you can easily make, amend, or cancel your reservations through the owner portal.
Listing With Us
Simply put, Elle and her team have high standards and won't cut corners when it comes to delivering the right service to property owners, and to the guests who choose your holiday home.
Listing with us is a simple process, take a look at our key steps and what makes the difference when listing with MyStays.
Signup Free Ebook
Book Your Holiday Home Consultation
We welcome you to book a time for your complimentary and obligation-free 30-minute holiday home consultation with Elle.
What Our Clients Say About Us
Got a question?
At MyStays, we know that managing your holiday home comes with questions. Our FAQs page is here to provide straightforward answers.