Our Guest Services

MyStays 'Essential' Guest Services

At MyStays, we understand that it's the little details that truly matter when you're searching for the perfect holiday home accommodation. Wherever you choose to spend your holiday in New Zealand, MyStays ensures you receive premium comfort and care throughout your stay.

When you book with MyStays, you can expect a comfortable and enjoyable holiday experience. Our all-inclusive rates cover everything you need, from hotel-quality linen to professional cleaning. Our commitment to quality communication and efficient systems ensures a seamless, stress-free process from booking to arrival and departure. Plus, you'll have a dedicated guest experience manager available 24/7 to support you during your stay.

Discover the difference of a MyStays holiday, where every detail is designed to make your stay unforgettable.

Services Taken care of

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Add-on Services

To elevate your experience even further, we offer a variety of extras and recommendations. Our team is always ready to assist you with any special requests or suggestions—all you need to do is ask, and we'll take care of the rest.

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Make it Special

Your stay with MyStays is more than just accommodation – it's an opportunity to enjoy the convenience of thoughtful touches that go beyond the ordinary. Explore the extra touches that make your stay extra special.

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Local Experiences

Whether you're looking to discover local attractions, indulge in unique activities, or savour culinary delights, MyStays opens the door to a world of possibilities. Make the most of your stay by choosing from an array of handpicked experiences that promise to enhance your visit and create lasting memories.

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Home Owner Services

If you're the owner of a short-stay holiday home, it's vital that every aspect of your property receives the attention it deserves. From optimising occupancy rates to ensuring professional cleanliness and effectively managing your guests, you have a lot to manage. Our primary offering is a comprehensive property management service throughout the North Island, allowing you to hand over the keys and let us handle the rest.